What is Roll Over?
Roll Over is the minimum trading volume the customer must reach so that the bonus received on a deposit is converted into real balance that is available for withdrawal. When you receive a bonus, it is not immediately available for withdrawal. The customer must trade a certain amount in order to "unlock" that bonus — this process is called Roll Over.
How Roll Over works
✅ Roll Over is set automatically the moment the bonus is granted;
✅ The required volume varies according to the bonus percentage and the current promotion;
✅ The deadline to complete the Roll Over is 30 days from the bonus activation;
✅ Only operations carried out with real balance count toward the volume;
✅ Progress can be tracked in real time on the Bonus Details screen.
Practical example
Based on a deposit of R$ 500.00 with a 60% bonus:
Deposit made: R$ 500.00;
Bonus granted (60%): R$ 300.00;
Required trading volume (Roll Over): R$ 30,000.00;
Deadline: 30 days.
To unlock the R$ 300.00 as withdrawable balance, the customer must trade R$ 30,000.00 in operations within the deadline. If the volume is not reached or the customer cancels the bonus manually, the R$ 300.00 will be removed. The original deposit amount will not be affected.
Important information
Deadline
The bonus expires automatically after 30 days;
After expiration, the bonus amount is removed from the account;
There is no need to cancel manually if you prefer to wait for the deadline.
Trading volume
The required volume is shown on the Bonus Details screen;
Progress can be tracked through the volume bar on the same screen;
Only operations with real balance are counted.
Bonus cancellation
Cancellation is immediate and irreversible;
The original deposit balance remains intact;
After cancellation, the same bonus cannot be reactivated.
Common problems and solutions
I can't find my Roll Over
Go to the Bonus Details screen by clicking the ⚙️ icon next to the Deposit button;
The required volume and your current progress will be available on that screen;
Refresh the page if the information does not load.
The bonus expired and the balance disappeared
This is the expected behavior — the bonus amount is removed after 30 days if the Roll Over is not completed. Only the bonus amount is removed; your original deposit remains intact.
I canceled the bonus by mistake
Cancellation is irreversible;
Contact us via Ticket explaining the situation;
Our team will assess the possibility of reactivation.
Security
✅ The bonus is linked exclusively to your account;
✅ The original deposit amount is never affected by the Roll Over;
✅ All bonus movements are recorded in your history;
✅ Keep track of the deadline and the volume so you don't lose the benefit.
Important tips
💡 Tip 1: Before giving up, check your progress — you may be close to unlocking the bonus
💡 Tip 2: The bonus expires automatically after 30 days; you are not required to cancel manually
💡 Tip 3: If you have questions about how the volume is calculated, click "FAQ" on the Bonus Details screen or open a Ticket
💡 Tip 4: Use the Roll Over as motivation to trade — by completing it, you significantly increase your balance
Need help? Our support team is available 24/7.