Futura Broker follows international Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) standards, ensuring security and legal compliance for all users, in every country.
What is a third-party deposit?
It's any payment made by someone other than the holder of the Futura Broker account. This includes:
- ❌ A bank transfer or instant payment (e.g. PIX, in Brazil) sent from the account of a spouse, relative or friend
- ❌ An e-wallet (Neteller, Skrill) in another person's name
- ❌ Cryptocurrency (USDT, Bitcoin) sent on another person's behalf
- ❌ A card in another person's name
Why don't we accept them?
- ✅ Legal compliance: we follow international AML/CTF standards
- ✅ Fraud protection: we prevent your account from being used for illicit activities
- ✅ Safety of your money: we ensure only you can move your funds
- ✅ Account protection: accounts receiving third-party deposits may be suspended
What happens if I make a third-party deposit?
Preventive block
- Your account will be temporarily suspended for review
- All operations will become unavailable
Compliance review
- Our team will verify the origin of the deposit
- You'll be notified by email about the next steps
Refund or freeze
- Depending on the review, the deposit may be returned to its origin or frozen
- Note: if approved, the refund can take up to 30 business days to reach the originating account
- Any profits obtained with the irregular amount will be cancelled
Account regularization
- Once the amount is refunded, your account may be reactivated
- Repeat occurrences can result in permanent closure
How to deposit correctly
- ✅ Use only bank accounts in your own name (matching your registration details)
- ✅ E-wallets (Neteller, Skrill) must be in your own name
- ✅ For crypto (USDT, Bitcoin), send from your own wallet
- ✅ Cards must be in your own name
- ✅ Always keep your deposit receipts
Important
⚠️ Warning: Futura Broker never asks you to deposit into accounts of third parties, employees or partners. Any such request is a scam attempt — report it to support.
Need help? Our support team is available 24/7. Open a Ticket and we'll get back to you as soon as possible.